Here’s a question I have asked in numerous workshops over the past few months: How many of you have had formal training in listening?
It never fails to stun me when only about 10 percent of the attendees raise their hands. Listening is such a critical skill—and yet so few have been trained in how to do it. Here is a short course.
What does it mean to really listen?
Dictionary.com defines the word listen as follows:
lis·ten [lis–uhn] verb
1. To give attention with the ear; attend closely for the purpose of hearing
2. To pay attention; heed
Yes, it means to hear; but it also means to pay attention—with our ears, our eyes, and…
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